"one" – the Viseca customer portal

The Business Card gives you access to the "one" digital service. Register once for access via the web and the app, anytime, no matter where you are.

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"one" at a glance

"one" is a free digital service for even greater convenience and security. It gives you perfect control at all times over your Business Card. Once you have registered you can, for instance, easily check and confirm your spending or your available amount in real time, check and confirm payments in online shops which require 3-D Secure in the "one" App or by text message, or turn on free push notifications.

The benefits

With "one", you are always informed about your spending, your available amount and much more. You can retrieve and easily manage your personal details and other services. Push notifications or text messages also ensure that you have full control over your transactions. You will then have everything in one place – anytime, anywhere, at your convenience – in the "one" app or in the web portal

Additional plus points

  • Two factor authentication for even greater security. You confirm your identity as well as your user name and password with an additional identity feature, e.g. an action in the "one" app or the SMS code sent to you
  • Viseca Masterpass for even greater convenience. The details are already securely saved, so there is no further need to enter them
  • Gradual expansion for even greater quality

Registering is so simple

Place your trust in "one" and register today. To do this, you need

  • Your personal registration code
  • Your card number
  • A PC or tablet
  • Your personal smartphone
Request registration code

If you have several Viseca or partner bank cards issued in your name, you can manage these in the same "one" account. 

You can register here for "one" in four steps with the registration code you received in the post, which is valid for 30 days. 

Register now

"one" FAQ

If your mobile phone number is still the same, you can simply download the "one" app again from the App Store or Play Store and sign on as usual with your "one" login.

No. Viseca bears the costs of the SMS (mTAN). However, when you are abroad, roaming costs charged by your provider network may apply.

All smartphones with a functioning SIM card (prepaid or postpaid subscription).

The SMS code is valid for a maximum of 5 minutes.

Yes, we do. As the "one" app and the "one" portal are developed further, new functions will be added, and existing Viseca services will be integrated into "one". It may therefore be necessary to update the terms of use as new user rights and obligations become applicable. If necessary, you will be asked to accept the new terms of use in order to continue using the service, in which case we will notify you in advance on www.viseca.ch and via the other Viseca communication channels.

Payments made with Masterpass are regular credit card transactions. The only difference is that the card and customer data no longer have to be entered by hand. Therefore, you must comply with the usual duties of care that apply to the use of your card, in particular as set out in the general terms and conditions for the card and the terms of use of VisecaOne (e.g. having lost cards blocked, checking your credit card statement, exercising care in the use of your smartphone).