Accepted worldwide: Your credit card is welcomed at over 43 million points of sale worldwide.
Wherever you see the contactless symbol, you can briefly hold your credit card up to the payment terminal and that's it, you've paid. For small amounts you don't even have to enter your PIN; it's easy, quick and secure.
Registering for 3-D Secure is essential if you want to securely buy and pay online, whenever you like. You only need to register once in "one".
Payment by instalments option
Greater financial flexibility when paying the outstanding amount on your monthly balance. Decide yourself whether you want to pay in instalments (min. 5% of the outstanding amount or CHF 100, APR min. 9.9%) or pay the full invoice amount.
Cumulus / surprize
"one" online services
"one" is the online service for easy and secure payment on the Internet. "one" enables you to conveniently check and confirm online payments via a smartphone app (3-D Secure). Viseca Masterpass is a digital wallet developed by Mastercard. There's no need to enter your card details and delivery address, as these are stored. Masterpass is automatically activated in your "one" account.
Travel and Air Accident Insurance
Travel and air accident insurance provides cover if you suffer death, accident or disability as a passenger in a means of transportation. The insured benefits are transport and rescue costs up to CHF 60,000 per year and compensation in the event of disability or death of up to CHF 500,000 per year.
Trip Interruption Insurance
What if something happens during your trip that forces you to abandon it? Trip interruption insurance covers you against unforeseen events during your trip. If you have to interrupt or abandon your trip, the trip interruption insurance covers the cost of the rest of your trip and also any additional return costs up to a maximum of CHF 15,000 per year. In an emergency, please call +41 58 958 82 85.
Medical Travel Assistance
In the event of a medical emergency while travelling abroad, Medical Travel Assistance organises round-the-clock assistance and pays the costs of the return journey or return transportation and repatriation, search and rescue costs as well as medical expenses up to CHF 250,000 per year. In an emergency, please call +41 58 958 82 85.
Trip Cancellation Insurance
You've been looking forward to your trip, but just before you're due to leave, something happens that stops you going. Trip cancellation insurance covers you against unforeseen events prior to your journey. If you have to cancel or postpone your trip, this insurance pays the cancellation or rebooking costs up to CHF 20,000 per year.
Delayed Luggage Insurance
Have your suitcases failed to arrive on your flight? There's no need to panic because, if you are travelling by public transport and your luggage does not arrive at your holiday destination within four hours of your arrival, the costs of purchasing essential clothing and personal hygiene items are covered for the first 24 hours, up to CHF 1,000 per year.
Insurance for lost, stolen or damaged luggage
In future you can set out on your journey with complete peace of mind. Throughout your journey, your luggage is insured against theft, robbery, damage, destruction or loss up to CHF 5,000 per year.
Collision Damage Excess Waiver on hired vehicles
When you hire a vehicle, your collision insurance will normally include an excess for damages and theft. The collision damage excess waiver on hired vehicles covers any excess for damage to or theft of your hire vehicle up to CHF 10,000 per claim, serving as an additional insurance on top of your collision insurance.
Have you just bought a new television and within 14 days found out that somewhere else is selling it cheaper? If you paid for your purchase with your credit card, the price difference will be refunded to you up to CHF 2,000 per year.
Has your vacuum cleaner given up the ghost not long after the warranty period has expired? If you paid for the purchase with your credit card, the warranty on your new appliance is automatically extended by 24 months, at no extra charge. Reimbursement of repair or replacement costs under warranty of up CHF 5,000 per year. In the event of a claim, simply call +41 58 958 80 44.
Purchase Protection Insurance
You're delighted with your brand new digital camera, but then you drop it and it breaks. Not to worry: purchases paid for with your credit card are insured for up to 30 days after purchase. Up to CHF 1,000 per claim and up to CHF 5,000 per year.
The specialists who provide our 24-hour assistance service are available on +41 58 958 82 85 both day and night, will organise assistance for you in an emergency (providing you with the addresses of doctors, hospitals and lawyers worldwide) and offer you advice in emergencies abroad.
Free electronic statement
Instead of a paper statement (for which a charge is made), you can choose to receive your monthly statement electronically as a PDF file. Activate this service in your VisecaOne customer portal.
Option of receiving your paperless statement as a PDF in VisecaOne (ISR/direct debit) or as an e-invoice directly in e-banking (ISR).
With the SMS services you have full control worldwide over the available card limits and much more. Simple and convenient – a real benefit.
Share the many credit card benefits with your partner or another person of your choice (max. 9 cards).
Payment slip (ISR)
: The wine experience that comes with your credit card – exclusive offers with preferential prices and money-back guarantee.
Discount on car hire: You can enjoy up to 20% discount on the "non-prepaid standard" rate at Hertz.
Securicard and SecuricardPlus
Securicard is a card blocking and key finder service, for which a charge is payable. Securicard blocks all your registered credit, debit and customer cards for you, including your ID card and your SIM card.
Liability in the event of theft/loss
Provided you take due care, you are not liable for financial damages. In the event of loss or unauthorised use of your card, contact our Customer Service immediately.
Main card: CHF 200
Additional card: CHF 50
Replacement card worldwide
Free of charge, usually within two working days in Switzerland or three to six working days abroad.
Commission for cash withdrawals
4%, min. CHF 10 at ATMs and bank counters worldwide
Transactions in foreign currency
Amount at exchange rate + 1.75% processing fee
Transactions in CHF abroad
Amount + 1.75% processing fee
Credit interest/interest on arrears (annual interest)
Mailing of paper statement
CHF 2 per invoice
General Terms and Conditions and documents
General Terms and Conditions (GTC)
General Insurance Conditions (GIC)