Support

Payment slip (ISR) / transfer

You can pay your monthly invoice using a payment slip (ISR) or by making a bank transfer.

As we are unable to identify the sender of an electronic message, we are not permitted for security reasons to accept any orders by electronic message. In order to continue to benefit from the easy and simple direct debiting system (LSV), we ask you to inform us of the change by means of the form provided for this purpose. The corresponding form can be found under. If your card was issued by a bank, please contact them directly. They will be happy to assist you. Please, be informed that in case your card was issued by the bank, the LSV cannot be processed through a bank account belonging to another bank.

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Account for transfers: Zürcher Kantonalbank, Head Office, 8010 Zurich Swift/BIC: ZKBKCHZZ80A

Credit cards in currency:

CHF IBAN: CH45 0070 0110 0003 4706 1

USD IBAN: CH86 0070 0130 0003 0694 0

EUR IBAN: CH58 0070 0130 0003 0695 9

Use the following bank details when loading prepaid cards for the first time:

CHF IBAN: CH66 0070 0110 0010 3926 3

USD IBAN: CH25 0070 0130 0006 0000 8

EUR IBAN: CH74 0070 0130 0005 9999 9

Has your question been answered? 
Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

You can order payment slips via the contact form or by calling +41 58 958 84 00.

Has your question been answered? 
Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.