Support

3-D Secure

3-D Secure is an internationally recognised safety standard for online card payments. Our smartphone app offers you a convenient means of checking and confirming your transactions when shopping online. In order to use your credit, prepaid and business card for online payments, you will need to register for VisecaOne (3-D Secure). The existing password authentication procedure will no longer be accepted in future.

Many online-Shops in Switzerland and abroad use 3-D Secure. The “Verified by VISA” or “Mastercard SecureCode” logo will indicate whether an online shop offers 3-D Secure. Whenever you make a payment in an online shop offering 3-D Secure, an input mask appears in which you have to enter your personal 3-D Secure. A security message that you chose when you signed up confirms that Viseca is checking your password. If you are already logged in to VisecaOne, you can carry out the verification procedure via the VisecaOne app or the VisecaOne SMS code. The existing password authentication procedure will now be replaced by the VisecaOne app or SMS code procedure. In order to continue using your credit, prepaid and business card for online payments, you will need to register for VisecaOne (3-D Secure). Register now for VisecaOne.

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You must be registered in order to purchase from online shops that apply the 3-D Secure standard. In order to use your Viseca credit card, prepaid card, Flex or debit card wherever you choose online, you must register your card for VisecaOne using the registration code. Further information is available here.

Has your question been answered? 
Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.