VisecaOne – the Viseca customer portal

More than 700,000 customers place their trust in the VisecaOne digital service. Register once for access via the web and the app, anytime, no matter where you are.

VisecaOne at a glance

VisecaOne is a free digital service for even greater convenience and security. It gives you perfect control at all times over your credit and prepaid cards as well as your business card. Once you have registered you can, for instance, easily check your spending or your available amount in real time, check and confirm payments in online shops which require 3-D Secure in the VisecaOne app or by SMS code , or turn on free push notifications.

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The benefits

With VisecaOne, you are always informed about your spending, your available amount, your surprize points balance and much more. You can retrieve and easily manage your personal details and other services. If you have installed the VisecaOne app, you will also receive push notifications for full control over your transactions. You will then have everything in one place anytime, anywhere, at your convenience  in the VisecaOne app or in the web portal.

Additional plus points

  • Two-factor authentication for even greater security.
  • Viseca Masterpass for even greater convenience. The details are already securely saved, so you no longer need to enter them.
  • Gradual expansion for even greater quality.
  • Direct access to our surprize rewards programme by app.
  • View of all your credit card bills for the last 12 months.

Two-part authentication

Two-part authentication is an extra level of security that we are introducing for all digital services. Two-part authentication means that you identify yourself by entering your user name and password as well as an additional verifier, e.g. an SMS code or action in the VisecaOne app.

Your VisecaOne login

To log in to your VisecaOne account, you will need your e-mail address (user name), your password (first factor) and your smartphone (second factor). Enter your password and then confirm in the VisecaOne app or by SMS code – it’s easy and secure. Your personal data are well protected and you have secure access to your VisecaOne account and Viseca Masterpass wallet, all the time no matter where you are in the world.

Registering is so simple

Place your trust in VisecaOne and register today. To do this, you need:

  • Your personal registration code
  • Your card number
  • A PC or tablet
  • Your personal smartphone

If you have several Viseca or partner bank cards issued in your name, you can manage these in the same VisecaOne account. Partner or additional cards in another name are registered separately in VisecaOne and are assigned a separate registration code, which is sent to the main cardholder.

You can register here for VisecaOne in four steps with the registration code you received in the post.

Request registration code
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VisecaOne FAQ

VisecaOne is the new online portal for Viseca credit cards, prepaid cards, Flex cards, debit cards and business cards. In future, VisecaOne will combine both the existing and new online services.

In order to use your credit cards, prepaid cards, Flex cards, debit cards and business cards to pay for purchases you make in online shops (3-D Secure), you will need to register for VisecaOne. The existing password authentication procedure will be discontinued in future as further improvements are made to VisecaOne.

Operating systems supported by the VisecaOne app

Apple iPhone

iOS 9.x and above

Android smartphones

Android 4.0.x (Ice Cream Sandwich), Android 4.1-4.3.x (Jelly Bean), Android 4.4.x (KitKat) and above

Browsers supported by the VisecaOne online portal

VisecaOne supports the latest versions of the following web browsers: Google Chrome, Mozilla Firefox, Microsoft Edge (only Windows), Microsoft Internet Explorer (only Windows) and Apple Safari (only Mac OS). There are likely to be limitations if you are using older versions of these browsers.

You must also allow cookies and JavaScript to be used in your browser. These two components are normally activated in your browser. If this is not the case, however, you can find information explaining how to activate cookies and JavaScript in your browser below.

Instructions on how to activate cookies and JavaScript in your browser (German only):

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Microsoft Edge

Apple Safari

To register, you need:

  • Your personal registration code, which you will receive by post or can request at www.viseca.ch

  • Your complete card number

  • A PC or tablet

  • Your personal iPhone, an Android smartphone or your mobile phone

Helping you to use cards safely and securely is important to us. That is why we created VisecaOne. When you register for VisecaOne, you receive a trustworthy digital identity that you can use for all future interaction with Viseca. In addition to enhancing your security, this makes it easier to activate attractive new services – which is now possible in VisecaOne at just the touch of a button.

Basically, yes. For some products (e.g. prepaid cards, business cards), you will receive a separate registration code and can also register separately. Please note that for each registration a different e-mail address must be provided, i.e. a given e-mail address can only be used once to register. However, the advantage with VisecaOne is that all the cards held under your name, even different products, can be managed in a single VisecaOne account.