VisecaOne app – keep track of everything

Simply register and download the VisecaOne app for instant access to lots of extra digital services that Viseca provides free of charge.

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Available at


Manage your card conveniently and securely

With the VisecaOne app for smartphone and Apple Watch, you always have a full overview, even when you’re on the go. 

  • Check the amount available on your card
  • Check transactions in real time
  • Confirm or reject online payments
  • Redeem surprize points for attractive rewards
  • Easy, secure login with Touch ID or Face ID
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Redeeming your surprize points is easy

Redeem your surprize points for attractive rewards and vouchers directly in the VisecaOne app.

Order PIN code

Forgotten your PIN code? In the VisecaOne app you can request that your most recent PIN code be sent to you at home (for iOS only).

See were you have made purchases

If you aren’t certain anymore where you used your card, you can view the vendor location in the transaction details.

VisecaOne app – for added security when you’re on the go

For Apple Watch too

What’s more, the VisecaOne app is also available for Apple Watch, giving you access to all the essential information on your wrist: a simple overview of your spending, quick confirmation of authentication requests and transaction notifications in real time.

VisecaOne App FAQ

VisecaOne is the new online portal for Viseca credit cards, prepaid cards, Flex cards, debit cards and business cards. In future, VisecaOne will combine both the existing and new online services.

In order to use your credit cards, prepaid cards, Flex cards, debit cards and business cards to pay for purchases you make in online shops (3-D Secure), you will need to register for VisecaOne. The existing password authentication procedure will be discontinued in future as further improvements are made to VisecaOne.

Operating systems supported by the VisecaOne app

Apple iPhone

iOS 9.x and above

Android smartphones

Android 4.0.x (Ice Cream Sandwich), Android 4.1-4.3.x (Jelly Bean), Android 4.4.x (KitKat) and above

Browsers supported by the VisecaOne online portal

VisecaOne supports the latest versions of the following web browsers: Google Chrome, Mozilla Firefox, Microsoft Edge (only Windows), Microsoft Internet Explorer (only Windows) and Apple Safari (only Mac OS). There are likely to be limitations if you are using older versions of these browsers.

You must also allow cookies and JavaScript to be used in your browser. These two components are normally activated in your browser. If this is not the case, however, you can find information explaining how to activate cookies and JavaScript in your browser below.

Instructions on how to activate cookies and JavaScript in your browser (German only):

Google Chrome

Mozilla Firefox

Microsoft Internet Explorer

Microsoft Edge

Apple Safari

To register, you need:

  • Your personal registration code, which you will receive by post or can request at

  • Your complete card number

  • A PC or tablet

  • Your personal iPhone, an Android smartphone or your mobile phone

Helping you to use cards safely and securely is important to us. That is why we created VisecaOne. When you register for VisecaOne, you receive a trustworthy digital identity that you can use for all future interaction with Viseca. In addition to enhancing your security, this makes it easier to activate attractive new services – which is now possible in VisecaOne at just the touch of a button.

Basically, yes. For some products (e.g. prepaid cards, business cards), you will receive a separate registration code and can also register separately. Please note that for each registration a different e-mail address must be provided, i.e. a given e-mail address can only be used once to register. However, the advantage with VisecaOne is that all the cards held under your name, even different products, can be managed in a single VisecaOne account.

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