Loss of card & card security

Customer account, "one" & digital services

"one" & digital services

Delayed luggage insurance

Delayed luggage insurance covers the cost of having to replace essential items of clothing and toiletries for 24 hours in the event of your luggage failing to arrive within four hours of your arrival at your destination (not your place of residence) during carriage via public transport.

If you have any questions, call us on +41 58 958 80 44.

In case of any inconsistencies between the answers below and the general insurance conditions, the general insurance conditions apply in all cases.