Concierge service

Do you have a special request? The Concierge Service will organise almost anything for Platinum cardholders, e.g. tickets, restaurant reservations, gifts and flowers. The Concierge Service is at your disposal around the clock on +41 43 843 11 34.

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The service is free for Platinum cardholders. 

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Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

Illegal, indecent, immoral or unethical services will not be processed by the Concierge Service provider.

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The exact conditions can be found in the Insurance Conditions for private payment cards of Viseca Card Services SA

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.