Support

Loss of card & card security

Customer account, "one" & digital services

"one" & digital services

Home-Assistance

What if something happens to your home while you’re away travelling? With home assistance, Platinum cardholders can request immediate help on the spot in the form of an advance on costs to deal with damage or loss due to a break-in, fire, natural hazard or water and glass breakage at their home in their place of residence.

Contact us in case of emergency on +41 44 283 34 18.

In case of any inconsistencies between the answer below and the Insurance Conditions, the Insurance Conditions will always take precedence.