To claim the difference in price, check whether the equivalent item really is identical, offering the same scope of performance (terms of delivery, assembly, duration of warranty, size, colour, etc.) and originating from a vendor based in Switzerland. Obtain the necessary confirmations and evidence, and send us the complete claim documentation.
Send the claim form and the following documents to the insurer as soon as possible:
- Dated evidence of price difference
- Purchase receipt with product description
If you have any questions, contact the insurer by phone on +41 44 283 38 05.