In the event of a claim, you are obliged to limit the damage or loss as much as possible. Please contact your car hire firm in order to discuss how to proceed and have a damage report drawn up. Send us the complete claim documentation.
Send the claim form and the following documents to the insurer as soon as possible:
- Damage report from the car hire company
- Final account from the car hire company
- Acceptance/return record
If you have any questions, contact the insurer by phone on +41 44 283 38 05.
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