MyAccount has been phased out

All MyAccount accounts have been deactivated and replaced by the new, free "one" digital service. With "one", you benefit from lots of practical services making it easier and more secure for you to use your card.

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Switch to "one" now

All the services in MyAccount you are familiar with are now available in "one", along with many new features as well.

  • Two-part authentication for even more security
  • View of all your credit card bills for the last 18 months
  • Transaction checking in real time
  • Display of the amount still available on your card and your card limit
  • "one" app, for added security when you’re on the go
  • Stepwise integration of even more features, bringing you even better quality
Request registration code
Register now

Registering is easy

Experience a state-of-the-art digital service with "one" – register today.

To register you will need:

  • Your personal registration code
  • Your card number
  • A PC or tablet
  • Your personal smartphone
Request registration code

If you have several Viseca or partner bank cards issued in your name, you can manage these in the same "one" account. Partner or additional cards in another name are registered separately in VisecaOne and are assigned a separate registration code, which is sent to the main cardholder.

You can register here for "one" in four steps with the registration code you received in the post.

Register now

"one" FAQ

If your mobile phone number is still the same, you can simply download the "one" app again from the App Store or Play Store and sign on as usual with your "one" login.

No. Viseca bears the costs of the SMS (mTAN). However, when you are abroad, roaming costs charged by your provider network may apply.

All smartphones with a functioning SIM card (prepaid or postpaid subscription).

The SMS code is valid for a maximum of 5 minutes.

Yes, we do. As the "one" app and the "one" portal are developed further, new functions will be added, and existing Viseca services will be integrated into "one". It may therefore be necessary to update the terms of use as new user rights and obligations become applicable. If necessary, you will be asked to accept the new terms of use in order to continue using the service, in which case we will notify you in advance on www.viseca.ch and via the other Viseca communication channels.

Payments made with Masterpass are regular credit card transactions. The only difference is that the card and customer data no longer have to be entered by hand. Therefore, you must comply with the usual duties of care that apply to the use of your card, in particular as set out in the general terms and conditions for the card and the terms of use of VisecaOne (e.g. having lost cards blocked, checking your credit card statement, exercising care in the use of your smartphone).