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Report suspicious email: Step 1

Internet security is important. If you believe you have received a phishing email, please send it to us using the form below for analysis.

How to report a suspicious email:

  • Fill in this form.
  • Suspicious emails can be sent as an attachment to the email address shown after clicking “Send”.

We strongly recommend:

  • Do not open any links or attachments in the email.
  • Do not forward the suspicious email.

Report form

Please note that confidentiality and security cannot be guaranteed when communicating via email. Despite all security measures by Viseca Card Services SA (“Viseca”), it is possible that third parties may gain unauthorized access to the communication between you and Viseca. For more information see Security. Viseca expressly disclaims liability or responsibility for damages or breaches of confidentiality. If sent in error, please notify us by email and delete this message and any attachments. Any unauthorized use or distribution of this information is prohibited.