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How to use your card

With your card from Viseca, you can pay easily and securely all over the world. You will find useful information here – from the billing method to paying in a foreign currency.

Secure, always and everywhere

Your credit card allows you to pay with ease and security in any situation. Whether at home or abroad, on your smartphone or using your card itself, you can shop conveniently and securely.

Contactless card payments up to CHF 80.– do not require a PIN code. As long as you comply with your duty of care, you will not be liable for financial damages.

Paying in a foreign currency

With your credit or prepaid card, you always have the right currency to hand.

Our tip: Pay in the local currency, not in Swiss francs, when you’re abroad. That way, you will generally benefit from a better exchange rate.
Check the currency information on the payment terminal before you pay.

Increasing the limit

If necessary, you can temporarily increase the limit on your credit card, e.g. for a trip. This will keep you flexible at all times.

Here’s how to increase the limit

Billing methods

The smart alternative to paper bills is digital and free of charge. You receive your statements electronically rather than by post.

These are your options:
 
  • PDF in “one” (free; simply activate in “one”)
  • Paper bill by post (CHF 2.– per bill)
  • E-bill (free, simply activate in e-banking)

Checking statements

Check the amounts and the names of merchants on your statements. If you can’t place a transaction, complete an objection form and send it to us within 30 days of the bill date.

If you find a minus sign in front of an amount, this is a credit. 

Option to pay by instalments

You can also pay your monthly credit card bill in instalments. This will keep you financially flexible at all times. The annual interest rate for this option is 13%. There are no charges.
 
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