"one":
Customer account, "one", digital services

Please notify us immediately of your change of name. In order to be able to change your name, for security reasons, we need your old and new signatures as well as a copy of an official identity card. Please send us the documents by post. 

We will be pleased to provide you with the new card, with your new name on it, upon receipt of these documents. Thank you in advance.

Please notify us immediately in writing of your change of address. Please always state both the old and the new address, indicating from when the new address is valid.

If you have a Kantonalbank, Entris Banking or Bank Cler card, you can notify your bank or your bank advisor directly of your change of address.

For all other cards, please inform Viseca of your change of address.

Change of address” form for private customers

Change of address” form for business customer

The list of authorised signatories must be completed by domiciliary companies and other legal entities for which the persons authorised to sign are not indicated in the documents of association. The signatures of all bodies of the company, auxiliary persons and third parties authorised to sign vis-à-vis Viseca must be disclosed. You should fill out the list of authorised signatures (German only) for this purpose.

By requesting it on the basic application. If you wish to sign up for it at a later juncture, you can do so by notifying Viseca in writing.

You can log in directly at www.sdg2.viseca.com.

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