24-hour assistance


A phone call to our 24-hour emergency number defuses the situation. The specialists who provide our 24-hour assistance are ready to help you.

In an emergency, the specialists who provide our 24-hour assistance on +41 22 939 22 11 organise the help you need, providing the addresses of doctors, hospitals or lawyers and advice in emergency situations abroad.

The insurance covers up to five persons (cardholders, employees and non-employees) on a business trip paid for in total by at least 50% with one or more insured card(s).

The insurance is included in the annual fee for your Viseca company credit card and does not cause any additional costs.

The insurance is included with the following Viseca company credit cards:

  • Mastercard Business Card Silver / Gold
  • Mastercard Corporate Card Silver / Gold
Do you want to report a claim?
IMPORTANT: In the event of a claim, you are obliged to contact the insurer by phone +41 22 939 22 11.
Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.
Contact insurer