24-hour assistance


A phone call to our 24-hour emergency number defuses the situation. The specialists who provide our 24-hour assistance are ready to help you.

In an emergency, the specialists who provide our 24-hour assistance on +41 22 939 22 11 organise the help you need, providing the addresses of doctors, hospitals or lawyers and advice in emergency situations abroad.

The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

The insurance is included in the annual fee for your Viseca company credit card and does not cause any additional costs.

The insurance is included with the following Viseca company credit cards:

  • Mastercard Business Card Silver / Gold
  • Mastercard Corporate Card Silver / Gold
Do you want to report a claim?
IMPORTANT: In the event of a claim, you are obliged to contact the insurer by phone +41 22 939 22 11.
Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.
Contact insurer