Purchase protection and transport insurance

What if you were over the moon about your new laptop, but then it fell on the floor and broke? Not to worry. Because if you buy an item worth CHF 50 or more, you will be insured against theft and damage for up to 30 days from the date of purchase. You will also be covered against non-delivery or delivery to the wrong address for online purchases.

File a claim
+41 22 939 22 11 / travel@europ-assistance.ch

What is insured?

In an emergency, the specialists who provide our 24-hour assistance on +41 44 283 34 18 organise the help you need, providing the addresses of doctors, hospitals or lawyers and advice in emergency situations abroad. For all cards except prepaid.

Which items are insured?

The insurance covers items for business purposes worth at least CHF 50 each.

What conditions must be met for the insurance cover?

The following conditions must be met in order for insurance cover to be provided:

There has been a robbery, theft, destruction or damage, non-delivery or delivery to the wrong address in the case of online purchases or non-acceptance of the return of goods in the case of online purchases of insured items within 30 days of purchase.
At least 50% of the costs for the insured item were paid for using a Viseca Commercial credit card.
The insured item is intended for business purposes.
The value of the item is at least CHF 50.