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Extended warranty

What if your headset suddenly broke right after the warranty expired? If an item is worth CHF 100 or more, the warranty protection is automatically extended at no additional cost. If a warranty claim is made, the costs of repairs and replacements are reimbursed.

File a claim
+41 22 939 22 11 / travel@europ-assistance.ch

What if your headset suddenly broke right after the warranty expired? If an item is worth CHF 100 or more, the warranty protection is automatically extended at no additional cost. If a warranty claim is made, the costs of repairs and replacements are reimbursed. 

The insurance covers new devices for business purposes with a value of at least CHF 100 per item and which fall under one of the following device categories:

  • Electric household appliances: dishwashers, stoves, ovens, microwaves, fridges etc.
  • Electronic entertainment devices: televisions, projectors, DVD/Blu-ray players, hi-fi equipment, MP3 players, cameras, video cameras, GPS devices etc.
  • Electric communication devices: mobile phones, tablets, wearables, computer, notebook computers, printers, photocopiers, fax machines, scanners, external hard drives etc.
  • Accessories to the devices in question (e.g. adapters, cables and transformers) 

The following conditions must be met in order for insurance cover to be provided:

  • At least 50% of the costs for the insured device were paid for using a Viseca Commercial credit card.
  • The insured device is no older than four years at the time of the claim.
  • The insured device has an expired manufacturer warranty or retailer warranty.
  • The insured device is intended for business purposes.
  • The insured device was bought from a retailer whose registered office is in Switzerland or an EU/EEA country.
  • The value of the item is at least CHF 100.

The following maximum insured amounts apply per event:

  • CHF 2,000 (12-month extended warranty): Mastercard Commercial Card Silver
  • CHF 5,000 (24-month extended warranty): Mastercard Commercial Card Gold

No excess applies.

The insurance policy is included in the annual fee for your Viseca Commercial credit card and does not incur any additional fees.