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Ticket insurance

Have you been looking forward to an event, which you’re now unexpectedly unable to attend? With ticket insurance, you are insured against unforeseen occurrences such as illness or accident. If you are unable to attend the event, the ticket price paid will be refunded to you.

File a claim

Have you been looking forward to an event, which you’re now unexpectedly unable to attend? With ticket insurance, you are insured against unforeseen occurrences such as illness or accident. If you are unable to attend the event, the ticket price paid will be refunded to you.

The insurance covers all event tickets and admission tickets.
The following prerequisites must be met for the insurance to provide cover:
  • At least 60% of the price of the insured ticket was paid for with a Viseca credit card and the ticket was purchased for private purposes.
  • The booked event cannot be attended due to an insured event.
The following maximum insured sum applies per event:
  • CHF 1 000: World Mastercard Gold, Visa Gold and Flying Blue World Mastercard.
  • CHF 2 000: Visa Platinum.
There is no policy excess.

The insurance is included in the annual fee for your Viseca card and does not cause any additional costs.