phone holder

Card renewal

Have you received a new card from your bank?
Update all your card details before you use your new card for the first time.
Destroy your old card as soon as you start using the new card.

Why is that important? 
You may have stored your previous card details with online services and shops.

If you need to check older bookings, you can access all the information through the “one” digital service for six months after your old card has expired.

We hope you enjoy using your new card!

Contact

If you have a "one" digital service account, please enter its e-mail address.
If you attach a document, you are transmitting this to us by e-mail.
Please note that e-mail communication is not guaranteed to be confidential or secure. It is therefore possible for third parties to gain unauthorized access to communications between you and Viseca Card Services SA ("Viseca") despite all the security measures implemented by Viseca. More information is available under Security. Viseca expressly rejects any liability or responsibility for losses or violations of confidentiality. If you receive this message in error, please notify us by e-mail and delete the message and any attachments. All unauthorized use or circulation of this information is prohibited.