Home assistance

What if something happens to your home while you’re away travelling? With home assistance, Platinum cardholders can request immediate help on the spot in the form of an advance on costs to deal with damage or loss due to a break-in, fire, natural hazard or water and glass breakage at their home in their place of residence.

In the event of a claim, please contact +41 44 283 34 18.

The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

The following prerequisites must be met for the insurance to provide cover:

• The insured person organises access to the residential property in their place of residence and arranges a contact person.

The insurance is included in the annual fee for your Viseca card and does not cause any additional costs.