Insurance for lost, stolen or damaged luggage

You've always dreamed of going to the carnival in Rio, and now you're sitting in a taxi on your way from the airport to your hotel in Copacabana. When you get out of the taxi, you feel a sudden blow to your side, then somebody wrenches your suitcase from your grasp and runs off. This isn't what you had imagined – but at least you have the consolation of Viseca's luggage insurance to get you through the worst of it.

Luggage insurance covers damage caused to luggage as well as insured contents in the event of theft, robbery, damage, destruction or loss.

The cardholder, spouse or partner as well as dependant children up to the age of 25 living in the same household benefit from the insurance cover.

The following maximum insured amounts apply to World Mastercard Flex Gold (credit option), World Mastercard Gold, Visa Gold and Flying Blue World Mastercard:

  • CHF 5,000 per card and year

 There is no excess.

To take advantage of the insurance cover, the following conditions must be met:

  • An insured event occurs
  • Your trip is private in nature and lasts no more than 45 days
  • At least 60% of the trip was paid for with a valid World Mastercard Gold, Visa Gold or Flying Blue World Mastercard

Do you want to report a claim?


Claim forms are available in the downloads area.

Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.

Contact Viseca

Tel. +41 58 958 80 44
or contact form

All insurance benefits

Insurance while travelling

Insurance when shopping