Trip cancellation insurance

Your tour of North America has been booked for six months and your sense of anticipation is mounting by the day. But, one week before you're due to travel, it happens: your youngest son falls when climbing a tree and suffers a complicated fracture of the leg. The operation goes well, but has major implications: the family trip has to be postponed. The silver lining is the trip cancellation insurance, which automatically protects you against unforeseen events before your trip. At least your cancellation costs are covered.

Our trip cancellation insurance covers all travel and accommodation costs - including the costs of booked activities - if the trip has to be cancelled or postponed due to one of the following events:

  • Serious illness, accident or death of the insured person or a close relative
  • Loss of job
  • Break-in or damage at home
  • Travel warning by the FDFA
  • Complications of pregnancy 
  • Unrest, natural disasters and epidemics
  • Theft of travel documents before travel

The cardholder, spouse or partner as well as dependant children up to the age of 25 living in the same household benefit from the insurance cover.

The following maximum sums insured apply:

  • CHF 10,000 per card and year: World Mastercard Flex Silver (credit option), World Mastercard Silver, Visa Classic and Visa GKB HCD Card.
  • CHF 20,000 per card and year: World Mastercard Flex Gold (credit option), World Mastercard Gold, Visa Gold and Flying Blue World Mastercard.

 There is no excess.

You will receive full insurance cover from us if the following conditions are met:

  • An insured event occurs
  • Your trip is private in nature and lasts no more than 45 days
  • At least 60% of the trip was paid for with a valid World MasterCard Silver, Visa Classic, Visa GKB HCD Card, World Mastercard Gold, Visa Gold or Flying Blue World Mastercard

Do you want to report a claim?

Claim forms are available in the downloads area.

Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions, Sanction provisions.

Contakt Viseca

Tel. +41 58 958 80 44
or contact form