Trip cancellation insurance

Trip cancellation insurance

The evening before you are due to leave on a business trip, you discover water damage in your home.
Thanks to the trip cancellation insurance provided through your credit card, you can stay at home to sort out the repairs. You will be reimbursed for the cancellation costs and any other non-refundable costs of your trip, including the costs for activities and business events you booked.

You’ve been looking forward to your vacation, but shortly before you’re due to depart an emergency occurs making it impossible for you to leave as planned? With trip cancellation insurance, you are insured before the trip against unforeseen events such as illness, accidents or death (including those involving related persons). If you are unable to start your trip or can only start later, you will be reimbursed for the cancellation or rebooking costs.

The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

The following prerequisites must be met for the insurance to provide cover:

  • The trip is cancelled or commenced later due to an insured event.
  • The trip is a business trip lasting no more than 120 days.
  • At least 50% of the travel costs were paid for with one or more valid Viseca company credit cards.

The following maximum insured sums apply per event and per person:

  • CHF 10 000: Mastercard Business Card Gold, Mastercard Corporate Card Gold

There is no policy excess.

Do you want to report a claim?
Here you can access the claims portal
Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.
Contact insurer