Trip cancellation insurance


The evening before you are due to leave on a business trip, you discover water damage in your home.
Thanks to the trip cancellation insurance provided through your credit card, you can stay at home to sort out the repairs. You will be reimbursed for the cancellation costs and any other non-refundable costs of your trip, including the costs for activities and business events you booked.

Trip cancellation insurance covers costs incurred due to the following unforeseen events:

  • serious illness, accident or death (of the cardholder or a close relative)
  • transport connection missed through no fault of your own on the departing or outward journey
  • theft of essential travel documents
  • natural disaster/epidemic
  • break-in or damage of home

This insurance covers up to five people (cardholders, employees and non-employees) per business trip when at least 50% of the overall costs are paid with one or more insured card(s).

The following maximum insured sums apply: 

 Up to CHF 10'000 per incident and person: Mastercard® Business Card Gold, Mastercard® Corporate Card 

No excess is payable.

The following requirements must be met to qualify for insurance cover:
  • The trip is cancelled/commenced late due to the occurrence of an insured event.
  • The trip is a business trip lasting no more than 120 days.
  • At least 50% of the costs of the trip were paid for with one or more valid Viseca company card(s).
Do you want to report a claim?
Here you can access the claims portal
Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.
Contact insurer