I want to change my limit. What do I have to do?
Our customer service would be happy to advise you. Please call them on +41 (0)58 958 84 00.
If you have a credit card issued by a cantonal bank, RBA bank or Bank Cler, please contact your bank adviser directly.
Information for customers using the instalment option
To permanently increase your limit we require a new credit agreement that reflects the change.
Information for PrePaid customers
The monthly limit for PrePaid cards may vary between CHF 3'000 and CHF 10'000, depending on the bank that issued your card and if you are using a special card product.
Please note: If your card’s monthly limit is CHF 3'000, for example, even if you load a higher amount on the card, e.g. CHF 5'000, you will not be able to spend more than CHF 3'000 for the month. In such a case, the remaining balance of CHF 2'000 cannot be spent until the next month.
Please also note that it can take up to four days for your payment to be credited to your card.