Downloads

Viseca card applications

 
Viseca Prepaid  
Viseca Silver/Classic/Gold  
Viseca additional card  
Gold International in EUR/USD  
Visa Platinum  
Visa Platinum additional card  


 

Disputed transaction claim forms

 
Objecting to a credit card transaction  


 

Terms & conditions and fees

 

Conditions for the use of the credit and PrePaid cards issued by Viseca Card Services SA

 

General conditions of use for Mastercard Flex and Debit Mastercard issued by Viseca

 
Terms and conditions for use of "one"  
Data protection policy of Viseca Card Services SA  
Data protection policy of Viseca Card Services SA for "one"  
Special conditions surprize  
Special conditions for the eBanking  
Agreement to pay by instalments  
Summary of fees for credit cards and PrePaid cards  
Fees Mastercard Flex  
Fees Debit Mastercard  


 

Insurance & claim forms

 
General Insurance Conditions (valid from 1 October 2020)  
General Insurance Conditions (valid until 30 September 2020)  
General Insurance Conditions Visa Platinum (valid from 1 October 2020)  
General Insurance Conditions Visa Platinum (valid until 30 September 2020)  
Sanction provisions Europ Assistance / Generali  
Loss notification medical travel assistance  
Loss notification trip cancellation/trip interruption insurance and collision damage excess waiver on hired vehicles  
Loss notification insurance for lost, stolen or damaged luggage and delayed luggage insurance  
Loss notification price protection insurance, purchase protection insurance and extended warranty  
Loss notification travel and flight insurance  
Supplementary sheet: Medical questionnaire  


 

General forms and documents

 
Change of address for private clients  
Limits for personal cards  
Power of Attorney