Extended warranty

Today isn't your day. Everything that could go wrong, has. And now you get home to a nasty surprise: a hose on your washing machine has split and is threatening to flood the whole place with water. Unfortunately, the warranty on the washing machine recently ran out. Luckily, you can rely on Viseca: if you paid for the washing machine with your credit card, the warranty is automatically extended (Silver card 12 months, Gold card 24 months).

New electrical appliances paid for with and insured by your credit card are covered for an additional 12 or 24 months for repairs that were originally covered under the warranty for the new appliance.

The cardholder benefits from insurance cover (main, second, additional and partner cards).

The following maximum sums insured apply:

  • CHF 2,000 per card and year: World Mastercard Flex Silver (credit option), World Mastercard Silver, Visa Classic and Visa GKB HCD Card
  • CHF 5,000 per card and year: World Mastercard Flex Gold (credit option), World Mastercard Gold, Visa Gold and Flying Blue World Mastercard

There is no excess.

To take advantage of the insurance cover, the following conditions must be met:

  • An insured event occurs
  • 80% of the purchase price for the item was paid with a valid World Mastercard Silver, Visa Classic, Visa GKB HCD Card, World Mastercard Gold, Visa Gold and Flying Blue World Mastercard
  • The appliance was purchased from a merchant with head office in Switzerland, Germany, France, the Principality of Liechtenstein, Italy, Austria or Luxembourg
  • The appliance is not more than four years old and is intended for private use
  • The item costs at least CHF 100

Do you want to report a claim?

IMPORTANT: In the event of a claim, you must call the insurer via Viseca on +41 58 958 80 44.

Claim forms are available in the downloads area.

Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the General Insurance Conditions.

Contact Viseca

Tel. +41 58 958 80 44
or contact form