Loss of card & card security

Customer account, "one" & digital services

"one" & digital services


All transactions that you carry out with your card can be viewed on your invoice or in VisecaOne. You settle the outstanding amount via direct debit/Debit Direct or payment slip, depending on the method of payment you have chosen. If a transaction is incorrect, you can dispute it in writing within 30 days of the invoice date. Form for disputing transactions