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Support

Loss of card & card security

Customer account, "one" & digital services

"one" & digital services

surprize & bonus schemes

Price savings

Debit

All transactions that you carry out with your card can be viewed on your invoice or in VisecaOne. You settle the outstanding amount via direct debit/Debit Direct or payment slip, depending on the method of payment you have chosen. If a transaction is incorrect, you can dispute it in writing within 30 days of the invoice date. Form for disputing transactions