Loss of card & card security

Customer account, "one" & digital services

"one" & digital services

Luggage insurance

In future, you can start every trip feeling relaxed and secure. With luggage insurance, your luggage is insured against theft, damage or loss during the trip. Did your luggage ever fail to arrive at the same time and destination as you? Now help is in sight, because when you travel by public transport, if your luggage fails to turn up within four hours of arrival at your holiday destination, your expenses for purchases of essential items of clothing and toiletries are covered.

Please contact the insurer directly on +41 22 939 22 11 or at

In case of any inconsistencies between the answers below and the general insurance conditions, the General Insurance Conditions apply in all cases.

Related articles