Visa Platinum metal card

If you paid for at least 60% of the trip with your credit card, you are insured against unforeseen events before the trip. If you are unable to start your trip or can only start later, you will be reimbursed for cancellation or rebooking costs up to CHF 40 000 per event.

If you paid for at least 60% of the trip with your credit card, you are insured against unforeseen events during the trip. The insurance reimburses you for the costs of the unused part of your trip as well as the additional travel and accommodation costs up to CHF 30 000 per event.

If a medical emergency occurs while you are travelling abroad, our 24-hour medical travel assistance service will provide the help you need and assume the costs of your return trip, repatriation or transfer to a suitable hospital up to an unlimited amount, as well as medical treatment up to CHF 500 000, per event.

In order to receive a refund, the trip must not last longer than 90 days. 

In case of emergency, please contact +41 44 283 34 18.  

Transport accident insurance offers compensation in case of accidents resulting in disability or death that you could experience as a passenger on a means of transportation. Insured benefits include compensation in case of disability or death of up to CHF 1 000 000 per event.

If you go missing during a trip or need to be physically rescued from an emergency situation, the costs for search, rescue and recovery will be covered up to CHF 60 000 per event. 

When you travel by public transport, if your luggage fails to turn up within four hours of arrival at your holiday destination, your expenses for the purchase of essential items are covered up to CHF 2 000 per event.

To qualify, you must have paid for at least 60% of the trip with your credit card.

With luggage insurance, your luggage is insured against theft, damage or loss during the trip up to CHF 10 000 per event.

To qualify, you must have paid for at least 60% of the trip with your card.

Fully comprehensive hire car insurance provides compensation for material damage to hired cars caused by theft and damage up to CHF 150 000 per event. 

To receive reimbursement, at least 60% of the cost of the vehicle hire must have been paid for with your credit card.

If you paid at least 60% of the vehicle hire with your credit card, the collision damage excess waiver on hired vehicles covers the excess in case of hire car damage or theft up to CHF 10 000 per event and is supplementary to the comprehensive insurance.

If you pay for at least 60% of your purchases with your credit card and the purchases total at least CHF 100, the warranty is automatically extended by 36 months at no additional cost. In the event of a warranty claim, the costs incurred for repairs and replacements will be reimbursed up to CHF 7 000 per case.

In an emergency, the specialists who provide our 24-hour assistance on +41 44 283 34 18 organise the help you need, providing the addresses of doctors, hospitals or lawyers and advice in emergency situations abroad.

With vehicle assistance, Platinum cardholders can receive breakdown assistance on the spot and a contribution towards various costs for vehicle recovery, overnight accommodation or return travel  if you are traveling abroad in your own vehicle.  

In the event of a claim, please contact +41 44 283 34 18.

The concierge service will organise almost anything for Platinum cardholders, e.g. tickets, restaurant reservations, gifts and flowers. The concierge service is at your disposal around the clock on +41 800 752 846.