Visa Platinum metal card

You’ve been looking forward to your vacation, but shortly before you’re due to depart an emergency occurs making it impossible for you to leave as planned? If you paid for at least 60% of the trip with your credit card, you are insured against unforeseen events before the trip. If you are unable to start your trip or can only start later, you will be reimbursed for cancellation or rebooking costs up to CHF 40 000 per event.

What if you have to shorten, interrupt or extend your trip? If you paid for at least 60% of the trip with your credit card, you are insured against unforeseen events during the trip. The insurance reimburses you for the costs of the unused part of your trip as well as additional costs for the return trip and accommodation up to CHF 30 000 per event.

If a medical emergency occurs while you are travelling abroad, our 24-hour medical travel assistance service will provide the help you need and assume the costs of your return trip, repatriation or transfer to a suitable hospital up to an unlimited amount, as well as medical treatment up to CHF 500 000, per event. 

Transport accident insurance offers compensation in case of accidents resulting in disability or death that you could experience as a passenger on a means of transportation. Insured benefits include compensation in case of disability or death of up to CHF 1 000 000 per event.

If you go missing during a trip or need to be physically rescued from an emergency situation, the costs for search, rescue and recovery will be covered up to CHF 60 000 per event. 

Did your luggage ever fail to arrive at the same time and destination as you? Now help is in sight, because when you travel by public transport, if your luggage fails to turn up within four hours of arrival at your holiday destination, your expenses for the purchase of essential items are covered up to CHF 2 000 per event.

To qualify, you must have paid for at least 60% of the trip with your credit card.

In future, you can start every trip feeling relaxed and secure. With luggage insurance, your luggage is insured against theft, damage or loss during the trip up to CHF 10 000 per event.

To qualify, you must have paid for at least 60% of the trip with your credit card.

Fully comprehensive hire car insurance provides compensation for material damage to hired cars caused by theft, damage, fire and vandalism by third parties up to CHF 100 000 per event. 

To receive reimbursement, at least 60% of the cost of the vehicle hire must have been paid for with your credit card.

Fully comprehensive hire car insurance provides compensation for material damage to hired cars caused by theft and damage up to CHF 100 000 per event. 

To receive reimbursement, at least 60% of the cost of the vehicle hire must have been paid for with your credit card.

What if your mobile phone suddenly breaks just after the warranty period expires? If you used your credit card for at least 60% of the purchase and it is worth at least CHF 100, the warranty cover will be extended automatically by 36 months at no extra cost. Under the warranty, replacement and repair costs are reimbursed up to CHF 7 000 per claim. 

In an emergency, the specialists who provide our 24-hour assistance on +41 44 283 34 18 organise the help you need, providing the addresses of doctors, hospitals or lawyers and advice in emergency situations abroad.

What if you are driving abroad in your private vehicle and you break down or even have an accident? With vehicle assistance, Platinum cardholders can receive breakdown assistance on the spot and a contribution towards various costs for vehicle recovery, overnight accommodation or return travel. 

In the event of a claim, please contact +41 44 283 34 18.

What if something happens to your home while you’re away travelling? With home assistance, Platinum cardholders can request immediate help on the spot in the form of an advance on costs to deal with a break-in, fire or flood at their home in their place of residence. 

The Platinum credit card provides a cost advance of up to CHF 10 000 per event.

In the event of a claim, please contact +41 44 283 34 18.

Do you have a special request? The concierge service will organise almost anything for Platinum cardholders, e.g. tickets, restaurant reservations, gifts and flowers. The concierge service is at your disposal around the clock on +41 800 752 846.