If an insured event occurs, the insurer (phone +41 44 283 34 18) must be contacted without delay and its consent obtained for any measures to be taken and any assumption of costs for such measures. The emergency call centre is available around the clock. If contact is not made, benefits may be reduced or refused.
Send the claim form and the following documents to the insurer as soon as possible:
- In the case of cost or cash advances: police report, notification or statement of claim or court documents