Online legal protection

What if you have been deeply insulted on a social media platform, or a photo of you or your child can be found on the internet without your consent? If you happen to become the victim of an internet crime, online legal protection will help you defend your interests. Online legal protection will assert your claims and cover lawyers’ fees and legal costs.

In the event of a claim, please contact +41 44 283 38 05.

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The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner or registered partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

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• Visa Platinum

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• The insured person has been the victim of a computer or internet crime.

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The insurance is included in the annual fee of your Viseca Card and does not incur any additional costs.

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Coverage applies worldwide as well as in Switzerland.

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The insurance covers the insured person as the victim of:

• computer and internet crimes such as credit card misuse, phishing, hacking and skimming.
• identity theft due to misuse of personal data relating to a natural person by third parties.
• infringement of personality rights on the internet if privacy is affected as a result of a computer or internet crime. A violation of personality rights is defined under Swiss law as a victim of defamation, e.g. cyberbullying, libel or slander.
• copyright infringements in connection with websites and social networks.

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Exclusions from the insurance cover include the following:

• Cases against Allianz Assistance, Dextra, their employees or authorised representatives.
• Cases relating to self-employment.
• Cases where a liable third party or a liability insurer is obliged to assume the costs.
• Cases relating to the collection of payment for uncontested claims or relating to taxes, fees, charges and customs matters.
• Cases relating to trading in securities and works of art, as well as to speculative and investment transactions.

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If an insured event occurs, the insurer (phone +41 44 283 34 05) must be contacted without delay and its consent obtained for any legal protection measures to be taken. No legal representatives may be engaged, no proceedings initiated, no settlements concluded and no legal measures undertaken without the prior approval of the insurer.

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The exact conditions can be found in the Conditions of Insurance for Viseca Card Services SA payment cards (private cards)

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