Support

Payment by instalments

The payment-by-instalments option allows you to pay your credit card invoices in instalments within an agreed credit limit. The annual interest rate for outstanding invoice amounts is 12%. Interest is only incurred if you actually take advantage of the payment-by-instalments option. Viseca will only activate and confirm the payment-by-instalments option once a successful credit check has been carried out. Credit will not be granted if it leads to excess debt.

The payment-by-instalments option is free of charge and will only be activated by Viseca once a successful credit check has been carried out. Please contact customer services if you wish to take advantage of the payment-by-instalments option. Once the necessary documentation has been submitted, the credit check takes around two to three weeks. If you have a co-issued card (i.e. if your card was issued by a partner bank), please contact your bank directly.

Further information

The portion of the monthly invoice that remains unpaid, together with your expenditure in the following month, may not exceed the agreed credit limit. The minimum amount that you must pay immediately will appear on each invoice (at least 5% of the invoice amount, or CHF/EUR/USD 100). You pay this minimum amount – or a higher amount of your choice – using the blank payment slip provided.