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Customer account, "one" & digital services

"one" & digital services

Delayed luggage insurance

Did your luggage ever fail to arrive at the same time and destination as you? Now help is in sight, because when you travel by public transport, if your luggage fails to turn up within four hours of arrival at your holiday destination, your expenses for the purchase of essential items are covered.

If you have any questions, please contact the insurer directly on +41 44 283 38 05.

In case of any inconsistencies between the answer below and the Insurance Conditions, the Insurance Conditions will always take precedence.

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