Invoice

You can see the date of your next bill in “one”. The bill date depends on which credit card you possess and which payment method you have chosen (direct debit or payment slip).

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If your bill amounts to no more than CHF/EUR/USD 50, including credit or repayments, you will only receive a statement once every two months. If the total transactions are below CHF/EUR/USD 70, statements will also be sent once every two months.

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Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

In "one" digital service your credit card bills and the statements for your prepaid card covering the last 24 months as PDFs. If you need a copy of a bill or statement that is older than 24 months, you can request it using the contact form. Copies ordered via the contact form are sent to you by post.

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Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.

Monthly bills are not sent by e-mail for security reasons. As a cardholder, you can only access the “one” digital service and therefore your personal data by completing multiple security steps.

Has your question been answered? 

Why has your question not been answered?

Please note that your feedback is used to improve our support services; there will be no reply. To contact us, please use the contact section.