"one" – the Viseca customer portal

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Manage your credit, debit and prepaid cards conveniently and securely online with "one". All device types are supported: Use "one" as an app (iOS & Android) or on the web.

"one" at a glance

"one" is a free digital service for even greater convenience and security. It gives you perfect control at all times over your credit and prepaid cards. Once you have registered you can, for instance, easily check your spending or your available amount in real time, check and confirm payments in online shops which require 3-D Secure in the "one" app or by SMS code, or turn on free push notifications.

Download "one" app

Organise your spending

Automatically organise your spending into different categories. You can also set your spending target.

Use mobile payment

Bye-bye wallet. Pay safely and conveniently with your smartphone.

Order replacement cards

If your card is lost or damaged, simply order a new one in the “one” app.

Confirm online payments

Your online transaction will not be concluded until you confirm the payment in “one” App. (Only available in shops using the 3-D Secure standard.)

Check payments in real time

When a transaction is charged to your card, it is immediately visible in “one” App.

Add several cards

Manage several credit, debit or prepaid cards in the app. Simply scan your QR code and then the card.

Retrieve PIN code

Look up the PIN code directly and securely in the “one” app.

Display card details

You can view and copy your card and verification numbers (CVV, CVC) and use them for online payments.



      

Registering is so simple

Place your trust in "one" and register today. To do this, you need:

  • your personal registration code
  • your card
  • a) your personal smartphone or b) a classic mobile phone and a PC/tablet
Request registration code

If you have several Viseca or partner bank cards issued in your name, you can manage these in the same "one" account. Partner or additional cards in another name are registered separately in "one" and are assigned a separate registration code, which is sent to the main cardholder.

You can register here for "one" in four steps with the registration code you received in the post.

Register now

Any questions?

Go to the FAQ