Concierge service

You really need to be everywhere at once. The completion of an important project coincides exactly with your partner’s birthday. You don’t have any time to organise something yourself, so you’re more than happy to use your Platinum credit card’s concierge service. The concierge service arranges for a gorgeous bouquet of flowers to be waiting for your partner when she arrives at work the next morning – along with a voucher for a dinner together at her favourite restaurant. The surprise is a success.

Do you have a special request? The Concierge Service will organise almost anything for Platinum cardholders, e.g. tickets, restaurant reservations, gifts and flowers. The Concierge Service is at your disposal around the clock on +41 58 958 80 00.

The insurance covers the cardholder (primary, second, additional and partner cards), their spouse or partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.

The insurance is included in the annual fee for your Viseca card and does not cause any additional costs.

The service is free for Platinum cardholders. 

Any questions?

More information about the required documents can be found in our FAQs.
Further information

Detailed conditions and exclusions are provided in the Insurance Conditions.

Contact insurer

Tel. +41 800 752 846
(calls from CH)
Tel. +41 58 958 80 00
(calls from abroad)
or e-mail